We understand that not all clients will require the same level of IT support. This is why have put together several packages to meet the demands of businesses of all sizes.

If you do not have an in-house IT Department, then Computec Full Support is the best way to achieve complete peace of mind at a fraction of the cost. You will receive the following; unlimited remote support - unlimited telephone support - unlimited on-site support (9.00am - 5.00pm Mon-Fri) - nominated lead technician (always locally based) -pro-active monitoring of your server, network & data backup.

Increasingly the bulk of IT related issues can be resolved remotely by a technician logging in to your computer or server & taking control to diagnose and clear faults.

If you have recently invested in new technology you should expect reliability and as such the need for site visits by a technician should be low. It may therefore be suitable for your business to have remote support only and pay for any visits as they are needed.

Many small businesses will only require occasional IT support when they experience problems or need help installing or upgrading new hardware. We offer a very simple pay as you go service for clients like this where engineers are hired by the hour to help with whatever it is you need.

REMOTE SUPPORT

BESPOKE SUPPORT

If your business requires 24/7 or Out of Hours support services then we will adapt our service schedules to suit your operational needs.  

Whether your need is planned or unplanned we will always do our utmost to deliver an efficient service.

If none of our support service options are perfect for your requirements, then please ask us for what you really want. We pride ourselves on our flexibility to client needs & will do our best to support your business.  

If you just don't know whats the best option then let us take a look and advise you on what we think is best for your business and your budget.

A regular IT Audit can save you money and protect your business. Most businesses audit their finances, their health & safety but how many remember the number one asset of the 21st century business, the IT.

What do we look for on an audit? Some of the key questions include: Is our network setup in the optimum way? Have we the appropriate software & licenses? Are our servers running efficiently or close to their limits? Is our security policy suitable for the business? Is our disaster recovery plan up to date? Are we at risk of spam attack